Synpulse is an internationally established management consulting company with branches in Switzerland, Germany, in the USA, Singapore, Hong Kong, and the United Kingdom. We are a valued partner to many of the world's largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our clients business.
Synpulse is looking for self-motivated candidates with a pronounced interest in financial services consulting and exceptional interpersonal skills to join our Singapore-based team as
Manager Health Insurance
As a Manager, you will be responsible for managing small to mid-sized projects and teams of consultants while developing the company on its growth path. You will also play a key role in acquiring projects and supporting sales efforts, and managing and developing existing client relationships.
Acquire projects and/or support the senior management in acquisitions and sales through strong client engagement
Manage several projects under an account, including mentoring teams of consultants
Oversee the implementation and quality control of projects with regards to both budget and content
Conduct interviews and workshops with clients to translate their requirements into well formulated solutions
Degree holder
At least six years of experience in the health insurance sector (insurance or consulting firm) with a focus on individual health and/or group health (Life and General insurance)
Good understanding of core processes and products in health insurance
Experience with IT systems to support medical/health insurance processes will be an advantage
Experience in sales and project acquisition; network establishments in Hong Kong and/or other parts of Asia
Experience in leading a team through an entire project lifecycle
Highly analytical and structured in problem solving; able to quickly understand complex situations
Excellent presentation and communication skills with clients and colleagues
Possess an entrepreneurial spirit and team leadership skills
Excellent spoken and written English and Cantonese
Health Insurance experience:
EITHER policy administration and partner management (in at least two sub-areas)
In depth understanding of health insurance business activities
Policy administration processes in Hong Kong and/or any other countries in Asia will be an advantage
Experience communicating with agents, brokers, customers, TPAs, provider networks and other insurance companies (coinsurance/reinsurance)

OR Claims (in at least two sub-areas)
Experience in pre-approval and claims processes for medical/health claims (including validation, investigation and benefit calculation)
Knowledge of the key drivers to ensure a high automation (low turnaround time) and a high customer satisfaction (transparency, ease of access etc.)
Experienced communicating with agents, brokers, customers, TPAs, provider networks and other insurance companies (coinsurance/reinsurance)
Knowledge of analytics regarding claims (prevention of leakage/fraud)

Customer acquisition and underwriting (will be an added advantage)
Experience in developing new or enhanced medical/health products (plans and benefits)
Knowledge of pricing, competitive coverage, relevant regulations, laws, guidelines and procedures in key markets of South East Asia
Experience of the whole process from product idea to official launch and the coordination needs with other functional departments
Expertise in underwriting of medical/health cases and knowledge of sales and marketing tools

PDF Version
We look forward to receiving your online application. Also, do visit us on Facebook to find out more about our dynamic company! Should you have any queries, feel free to contact our local HR representative.

Ms. Amanda Lim, Phone +65 3163 5500
Synpulse Singapore Pte. Ltd., Management Consulting, 8 Shenton Way #46-01 AXA Tower, Singapore 068811
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