Synpulse is an internationally established management consulting company with branches in Europe, United States, Asia Pacific and Australia. We are a valued partner to many of the world's largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our clients business.

Synpulse is looking for self-motivated candidates with excellent academic records, a pronounced interest in financial services consulting and exceptional interpersonal skills to join our Hong Kong-based team as an

Experience (UX) Researcher

Are you excited about transforming the way we bank by using the latest technology? We are too!

We are forming a new experience design team, adopting the latest tech, modern tools and new ways of working. 

You will be collaborating in a diverse and inclusive team with an entrepreneurial mindset. On missions, you will be part of a squad and pair with your peers to create transformative outcomes - from inception to reality.

At Synpulse we believe that every member of the Experience design team sits within the spectrum of design, acting as the expert in their own speciality, however also contributing  and having a broad understanding of the whole design process. 

What is your next idea? Let us know!

  • Want to transform the future of banking through research 
  • Have experience in crafting Personas, customer journey maps and experience design roadmaps. 
  • Enjoy communicating user insights to both internal and external stake holders 
  • Thrive on conducting and analysing user behaviour through Quantitative and Qualitive surveys
  • Competent in conducting stakeholder, client and user interviews,  field studies, workshops, surveys, one-on-one usability sessions
  • Love conducting and facilitating design thinking workshops 
  • Able to understand complex technical and business requirements and incorporate these into research
  • Are happy to mentor and guide less experienced members of the team
  • Can fluently speak and write in English; Cantonese and/or Mandarin are an advantage
  • Snacks & Drinks
  • Health Insurance
  • Design Career Path
  • Academy Program with Buddy-Mentor
  • Want to transform what banking means with you!
  • Are inclusive and diverse
  • Are committed to creating a flexible, supportive work environment that helps you effectively manage your work and family commitments 
  • Embrace innovate-thinking and entrepreneurship in everything we do
  • Are award winning and known for our commitment to outcomes
  • Apply the latest tech and new ways of working
  • Support your personal growth  
Apply by sending us your link to your git/code repo, inclusive of your CV and a short summary of you.

We look forward to receiving your online application. Also, do visit us on Facebook to find out more about our dynamic company! Should you have any queries, feel free to contact our local HR representative. Talent Acquisition Team |
Synpulse Hong Kong Limited | Management Consulting, Room 2001-2, 20/F, Lucky Building, 39 Wellington Street, Central, Hong Kong
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